M. Etienne Web Designs
Services/ Maintenance & support

AFTER THE BUILD

Keep it working.
Keep moving forward.

Reliable care for your existing website, app or software, with a clear monthly allowance and written updates. Choose the level that fits what you already have.

Start your project brief

All amounts are starting prices in USD, subject to a written scope and final quote. Delivery times are planning estimates. Hosting, domains, subscriptions and extra work are separate unless included. Request a written quote before making any commitment.

STARTING PACKAGE

Essential Website Care

Starting at$99 per month

Keep an existing website maintained with routine checks, compatible updates and small content corrections. Includes up to 45 minutes of combined care each month for one agreed website.

Onboarding & response3–5 business days to onboard · Reply target: 2 business days
What’s included
  • One existing website; platform and current condition reviewed before acceptance
  • Up to 45 minutes per month total across review, updates, testing, content changes, support and reporting
  • Monthly compatibility review, available backup/recovery check and safe routine updates within the allowance
  • Text or image replacements using your supplied content; one written monthly work summary
  • Email acknowledgement target: 2 business days during stated business hours

0 revision rounds. Included changes use the same total allowance. New directions or extra work require a separate written quote.

What costs extra
  • New pages, redesigns, new features, copywriting and SEO campaigns
  • Hosting, domains, paid licenses and provider usage; no duplicate charge for tasks already included in hosting
  • Emergency or after-hours support, major upgrades, malware recovery and third-party outages
  • Work beyond the combined monthly allowance; unused time does not roll over
Include in my brief

STARTING PACKAGE

Professional Website Care

Starting at$199 per month

Keep an existing website maintained with routine checks, compatible updates and small content corrections. Includes up to 90 minutes of combined care each month for one agreed website.

Onboarding & response3–5 business days to onboard · Reply target: 2 business days
What’s included
  • One existing website; platform and current condition reviewed before acceptance
  • Up to 90 minutes per month total across review, updates, testing, content changes, support and reporting
  • Monthly compatibility review, available backup/recovery check and safe routine updates within the allowance
  • Text or image replacements using your supplied content; one written monthly work summary
  • Email acknowledgement target: 2 business days during stated business hours

0 revision rounds. Included changes use the same total allowance. New directions or extra work require a separate written quote.

What costs extra
  • New pages, redesigns, new features, copywriting and SEO campaigns
  • Hosting, domains, paid licenses and provider usage; no duplicate charge for tasks already included in hosting
  • Emergency or after-hours support, major upgrades, malware recovery and third-party outages
  • Work beyond the combined monthly allowance; unused time does not roll over
Include in my brief

STARTING PACKAGE

Premium Website Care

Starting at$349 per month

Keep an existing website maintained with routine checks, compatible updates and small content corrections. Includes up to 180 minutes of combined care each month for one agreed website.

Onboarding & response3–5 business days to onboard · Reply target: 1 business day
What’s included
  • One existing website; platform and current condition reviewed before acceptance
  • Up to 180 minutes per month total across review, updates, testing, content changes, support and reporting
  • Monthly compatibility review, available backup/recovery check and safe routine updates within the allowance
  • Text or image replacements using your supplied content; one written monthly work summary
  • Email acknowledgement target: 1 business day during stated business hours

0 revision rounds. Included changes use the same total allowance. New directions or extra work require a separate written quote.

What costs extra
  • New pages, redesigns, new features, copywriting and SEO campaigns
  • Hosting, domains, paid licenses and provider usage; no duplicate charge for tasks already included in hosting
  • Emergency or after-hours support, major upgrades, malware recovery and third-party outages
  • Work beyond the combined monthly allowance; unused time does not roll over
Include in my brief

STARTING PACKAGE

Application Care

Starting at$299 per month

Look after an existing app with a defined maintenance allowance for checks, small fixes and compatible updates. We confirm the supported version and responsibilities before taking it on.

Onboarding & response5–10 business days to onboard · Reply target: 2 business days
What’s included
  • One existing app on one selected platform; a second platform is separately scoped
  • Up to 120 minutes per month total, including investigation, updates, testing, communication and reporting
  • Monthly dependency/compatibility review and a written summary; small fixes selected within the allowance
  • Email acknowledgement target: 2 business days during stated business hours

0 revision rounds. Included changes use the same total allowance. New directions or extra work require a separate written quote.

What costs extra
  • New features, redesigns, major platform upgrades and data migrations
  • Hosting, databases, third-party tools, store accounts and usage fees
  • Store submission or release work unless explicitly included within the agreed allowance; store approval is outside our control
  • 24/7 incident response, guaranteed fix times or unlimited support
  • Unused time does not roll over; added work requires a written quote
Include in my brief

STARTING PACKAGE

Software Care

Starting at$399 per month

Look after an existing business system with a defined maintenance allowance for checks, small fixes and compatible updates. We confirm the supported version and responsibilities before taking it on.

Onboarding & response5–10 business days to onboard · Reply target: 2 business days
What’s included
  • One existing system and one agreed environment; extra systems or environments are separate
  • Up to 150 minutes per month total, including investigation, updates, testing, communication and reporting
  • Monthly dependency/compatibility review and a written summary; small fixes selected within the allowance
  • Email acknowledgement target: 2 business days during stated business hours

0 revision rounds. Included changes use the same total allowance. New directions or extra work require a separate written quote.

What costs extra
  • New features, redesigns, major platform upgrades and data migrations
  • Hosting, databases, third-party tools, store accounts and usage fees
  • Store submission or release work unless explicitly included within the agreed allowance; store approval is outside our control
  • 24/7 incident response, guaranteed fix times or unlimited support
  • Unused time does not roll over; added work requires a written quote
Include in my brief

CLEAR EXPECTATIONS

Know what happens next.

An eligible starting scope

We review your existing platform and its condition first. The displayed amount is a starting point; your written quote confirms suitability, cost and responsibilities.

One allowance, no double billing

Support targets mean acknowledgement, not a guaranteed repair time. Proposed support hours: Monday–Friday, 9 a.m.–5 p.m. Central, excluding U.S. federal holidays. We confirm a resolution plan after diagnosis. Monthly time is one combined allowance, with no rollover; overlapping hosting and maintenance tasks are counted once.

Timing & approvals

Delivery ranges are planning estimates, not booked deadlines. The clock starts at the agreed start date after scope approval, required payment, content and access are complete. Feedback delays, scope changes and third-party reviews can extend the schedule. Your written proposal confirms milestones and dates. Weeks mean calendar weeks; business days exclude weekends and U.S. federal holidays.

YOUR NEXT CHAPTER

Make something
that means business.

Start your project brief

Start online. Get a written plan. Phone contact is available when you need it.