top of page

FAQs
-
How long will it take to complete my website?Our standard timeline is 48 hours to complete a website but this depends on the project since the size and pace of any project is set by each client. How much input you can provide during the initial stages, your feedback, how soon the content is provided – all this affects the speed of completion. The functionality and revisions required will also play a role in your timeline.
-
Will my website be mobile-friendly?Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website is responsive on modern devices and browsers.
-
How do we get started?Contact us by email at info@metiennewebdesigns.com with your website details (current or new project), page breakdown, and any sample websites to reference. Upon review, we will provide an estimate for your project or schedule a call to discuss further.
-
Who writes the text/content for the website?We require that you provide all of the text content for your website. You are the expert on your business, so it’s always best if it comes from you. If you need assistance, we have a copywriter on our team who can help clean up or write original content for you at an additional cost of $120 per hour.
-
Do you provide website hosting and domain?No, you will be responsible for website hosting and domain. This will ensure that you will have full access to your website upon migration. However, we can recommend hosting packages to you and we will complete the migration to your new hosting including in our website design package pricing.
-
Will you maintain our website for us?Yes. We offer a 6 month free service for web maintenance. Once the 6 months is over, we will then charge a monthly fee, starting at $150 per month.
-
What is photo sourcing?If required, we will assist you in finding free stock images from websites such as Pixels and Unsplash. Your assistance and direction will be required to find the perfect images, photographs, graphics, vectors for your website and your brand.
-
What forms of payments do you accept?Upon agreement of the quote presented, we will accept Debit, Visa, MasterCard, Amex, CashApp, Venmo, PayPal, Cash.
-
What is your privacy policy?Privacy Policy for M. Etienne Web Designs At M. Etienne Web Designs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy. 1. Information We Collect: We may collect personal information, such as your name, email address, phone number, and billing information when you interact with us or use our services. We also collect non-personal information, such as your IP address, browser type, and device information, to improve our website and services. 2. How We Use Your Information: We use your personal information to provide and improve our services, process payments, communicate with you, and respond to your inquiries. Non-personal information is used for analytical purposes to enhance our website's performance and user experience. 3. Sharing Your Information: We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors or hosting providers. We may also disclose your information when required by law or to protect our rights. 4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and customize content. You can adjust your browser settings to disable cookies, but this may affect certain features of our website. 5. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties before providing any personal information. 7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the effective date will be revised accordingly. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy. 8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@metiennewebdesigns.com. By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
-
How much do you charge to build a website?There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your business. We’ll ask a lot of questions, assess your needs, and give you a price quote based on that assessment. Our smallest package starts at $500. Please contact us at info@metiennewebdesigns.com to begin the quote process started!
-
Do you work with new and small businesses?Yes! we work with all types of businesses – new, small, to big corporations. We are excited to work and guide new businesses who are passionate about taking their first steps into an online presence and making their vision come to life.
-
Will I be able to update the site myself when it’s finished?Yes! We love it when our clients take control of their website and learn to manage the content on their own website. You will have full access to the backend of your new Wix or Shopify website upon migration to make simple text updates, photograph changes, new products and pricing can easily be changed on your own. However, we do recommend a professional (developer) to complete more complex changes and maintenance such as plugin updates, design or structure changes, and complex functionality requirements.
-
How much input do I have in the website design process?A lot! Your input and feedback is crucial to this website design and development process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality. We also request you to provide sample websites before we begin your project. Remember this is your website and we need your help and direction as to your final vision. We’re a team and look forward to hearing your ideas.
-
Do I have to be in New Orleans to work with you?No! We work with clients all over the world and can communicate by email, scheduled calls and Zoom meetings.
bottom of page